Clear answers before you begin.

The DentalPresence Score is a simple snapshot of your dental practice's online presence. It helps you understand where your digital presence stands and highlights areas that may need attention.

Yes. Every new workspace starts with a 14-day Practice Growth trial and then switches to the Free plan automatically, with no credit card required. Free supports 1 practice location and includes 1 DentalPresence Score refresh with an AI visibility review, 1 standard 9-point map scan, and 1 report each month. Your clinic setup and saved work stay in place, and you can upgrade at any time.

Yes, but only when you choose to. Practice Essentials, Practice Growth, Multi-location, and Agency include approval-gated publishing for a compatible WordPress or Wix website. Your team reviews the exact recommendation and selects Approve & publish. DentalPresence never publishes an unapproved draft, and you can disconnect the website at any time. WordPress connects directly; Wix works through the DentalPresence Wix app. Squarespace doesn't currently offer a supported way for outside tools to publish ordinary pages, so it isn't available yet.

Stay on Free for a single practice workspace with light monthly checks and reporting. Practice Essentials adds the core paid workflow and higher usage for one location. Practice Growth adds deep visibility scans, scheduled monitoring, Google Business Profile updates, review guidance, blog generation, and citation management for one location. Multi-location starts with three owned clinics and adds portfolio and rollout tools. Agency starts with five client clinics and adds client delivery, approval, white-label reporting, advanced analytics, and priority support.

The Free plan and 14-day trial require no payment details. For a paid plan, choose monthly billing or annual billing charged upfront through Lemon Squeezy; annual prices include two months free, and applicable tax is calculated at checkout. The one-month customer referral benefit is available only when both subscribers use Practice Essentials. Practice Growth, Multi-location, and Agency are not eligible for that customer benefit.

No. DentalPresence does not connect to any Practice Management System (PMS) or clinical database. Just like maintaining a strictly sterile field in an operating room, we keep our marketing platform completely isolated from your clinical environment. We only analyze public search data, website structure, and public reviews.

Yes, when you choose to connect Google Search Console, DentalPresence saves limited copies of the search data your private reports need — which searches showed your website, which pages appeared, and how many people saw and clicked them. We do not sell this data or use it for advertising or generalized AI-model training. You can stop future collection by disconnecting Google, and you can choose to delete the saved search data during disconnect; reports and scans already created are kept as normal.

DentalPresence Score works for publicly accessible dental websites globally. Our platform and AI features are optimized for English-language practices, and Google-connected integrations depend on Google service availability in your country.

None. DentalPresence does not connect to any Practice Management System (PMS) like Dentrix, Open Dental, or Eaglesoft. This keeps your practice data completely secure. Just like keeping clinical operatory instruments sterile, we maintain a hard, absolute boundary between marketing analytics and sensitive patient records.

Calculating your first DentalPresence Score takes under 60 seconds. Setting up your complete workspace, tracking treatments, and configuring optional Google integrations takes less than 5 minutes—about as fast as a standard digital impression.

Yes. In Settings, open Google services and select Disconnect. DentalPresence immediately removes its saved access to your Google account, turns off automatic Google Business Profile posting, and stops any scheduled posts. You can also ask us to fully cancel the connection on Google's side, and optionally delete the downloaded search data and saved Google posts. If you keep them, they stay available for continuity; existing reports and scans are kept as normal either way.

We use reasonable technical and organizational safeguards designed to protect workspace information. DentalPresence is not intended for patient records or clinical data, and no internet service can guarantee absolute security.

Not at all. DentalPresence is designed specifically for dental teams and practice managers. We translate complex technical SEO metrics into plain English, much like how you explain complex periodontal or restorative concepts to a patient using simple, comforting everyday terms.

DentalPresence is a marketing and local-visibility platform, not a patient-record system. It is not intended to receive or store protected health information (PHI), so you should not enter patient names, treatment details, or clinical records. We do not claim the platform is HIPAA-certified for handling patient records.

Not necessarily. DentalPresence can help an in-house team work independently, or give your agency clearer audits, priorities, drafts, and progress reporting. Think of us as providing state-of-the-art diagnostic equipment that helps your entire team perform better, whether in-house or outsourced.

No, you can calculate your DentalPresence Score and use website-focused guidance without one. A Google Business Profile is required only for features that use profile data, such as local map reviews, location-specific metrics, and profile updates.

Yes. You can cancel a paid subscription through the available billing controls. Cancellation prevents the next renewal and normally takes effect at the end of your current paid billing period; the published refund policy continues to apply.